ETM Course FAQs

Frequently Asked Questions

How do I register and pay for a course?

To register and pay for an ETM Course, users must book through the registration page through the website.

Online payment by Visa, Mastercard American Express or PayPal is required to register and secure your place on an ETM course. In special circumstances, payment can be received by Bank Direct Deposit, cheque and/or bank cheque. To discuss these options, contact ETM on 03 8672 5945 or via email at admin@etmcourse.com.

What will I receive once I register for a course?

Once you have successfully registered for a course, you will receive a tax/invoice and confirmation for payment via email. You will then need to register for access to the ETM online manual by signing up through the ETM Course website here: manual.etmcourse.com.

You will receive an email from admin@etmcourse.com 2- 3 weeks prior to the course. The email will include all course and venue information, a timetable and a brief pre-course MCQ.

How do I register for the ETM Course Manual

Participants are required to register for access to the ETM online manual by signing up through the ETM Course manual website here: manual.etmcourse.com.

Can I view the manual on all devices?

You can use the manual on any device with an internet connection and a browser, including smartphones, iPads, other tablets, laptop and desktop computers.

The site is fully responsive and will adjust to your browser window size.
Phone Users – Please note:

On small screens (such as an iPhone) the index may be repositioned above or below the content. You will need to scroll down to see the content.
If you can’t see the Login button, turn your phone horizontally and it will appear

My manual login password isn’t working?

Please click on the reset password link on the ETM Course manual login page and insert your email address associated with the account. Your manual password reset options will be emailed to you. If you’re unable to find the email, please check your spam folder.

Alternatively, please contact admin@etmcourse.com and we will reset your password.

I'm a nurse, can I attend ETM Course?

ETM recognises the unique contribution of emergency nurses to the initial management of trauma patients and welcomes nurse participants to the ETM Course.

To find out more about the nurse participant role on the ETM Course, please click on the link here.

How much pre-course preparation time should I allow?

To ensure participants achieve the expected learning outcomes, we recommend course attendees register for access to the ETM course manual and commence reading at least 3 weeks before the course.

It takes most people a minimum of 12 hours to cover the core chapters. The amount of time necessary is dependent upon an individual’s prior knowledge, expertise and experience in trauma management.

Can I download a copy of the online ETM course manual?

Due to the rapidly changing nature of trauma science, ETM does not currently provide printed copies of the ETM Course Manual as we are constantly updating manual content. There are also many videos in the online manual that are highly useful for course participants which cannot be viewed in a pdf or print version.

We accept that some learners prefer printed material to read from so please follow the steps below:

There is no way to download an entire website in a single click, however, you will find the following options to download specific pages or chapters that you may wish to read offline.

1) DOWNLOAD PDF – top of each page
Click on the PDF download button at the top of the page to download a pdf version of that page.

2) PRINT PAGE Click on the Print button (at the bottom of each page) to either print, or select “Save as PDF” to save a pdf version.

Will I be assessed during the course?

Summative and formative assessment on ETM Course includes:

Pre course MCQ
OSCE on Day 1
OSCE On Day 3
Post course MCQ
Small group/interactive sessions and simulation scenarios with individualised feedback post simulation/scenario

What are the course start and finish times?

Day 1: 08:00 start 17:00 finish. (The first lecture will commence at 08:20am sharp on Day 1, but we ask participants to arrive at 8am to allow time to sign in and grab a coffee).
Day 2: 08:00 start 17:00 finish
Day 3: 08:00am start 15:15pm finish

Can I leave early on Day 3?

Participants are required to attend all course sessions to be eligible for a course certificate. If you have extenuating circumstances and need to leave before 3.15pm on Day 3 of the course, please contact admin@etmcourse.com to advise.

What happens if I fail the course?

If a participant fails ETM Course, a course certificate will not be provided.
ACCRM, CICM and ACEM CPD/PDP points may still be claimed.

RACGP members who fail the ETM Course can still self-record ETM as a CPD learning activity.

What happens if I cancel my place on a course?

The ETM Course cancellation policy is available in full here.

Cancellations are eligible for a partial refund as per the following conditions:
Cancellations occurring:

Greater than 28 days from course start date: full refund minus $600 cancellation fee
Within 28 days are not available and no refund will be provided

Non-attendance at or failure to attend a course will be treated as a cancellation within 28 days of course commencement and no refund will be given. (Failure to attend a course due to extenuating circumstances will be reviewed on a case by case basis.)

Can I transfer from one course to another?

The ETM Course transfer policy is available in full here.

Requests for transfer to a new course date must be received in writing via email to admin@etmcourse.com no later than 28 days prior to the original course commencement date and will incur a $600 administration fee.

Requests for transfer received within 28 days of the course commencement date will be treated as a cancellation and no refund will be provided.

Transfer of course places from one individual (primary participant) to another individual (secondary participant) are permitted no later than 14 days from the course start date under the following conditions:

It is the responsibility of the primary participant to find another individual (secondary participant) to take their place
The secondary participant’s full registration information must be supplied to ETM no later than 14 days prior to the course commencement date, including name, address, email address, mobile phone number, medical rank, specialty, place of work, dietary requirements and allergies.
The secondary participant will be invoiced for and agrees to pay the full course fee to ETM prior to the course commencement date.
Transfer of the course place to the secondary participant will not occur until payment of the full course fee is received and places will not be held pending payment.
The primary participant will receive a full refund minus a transfer fee of $600.00 upon receipt of payment by the secondary participant
Secondary participants cannot transfer their place to another person – cancellations/requests for transfers by secondary participants will receive no refund.

Participants who cancel or request course date transfer for a second or subsequent time (regardless of when the cancellation/transfer request occurs) will receive no refund. In this circumstance payment of the full course fee again will be required to secure a place on the course.

Notification of transfer requests must be received in writing via email sent to: admin@etmcourse.com within the aforementioned timeframes to be eligible for a refund or transfer of course place.

I’m a paramedic, can I attend ETM Course?

Paramedics are welcome to attend the ETM Course in an observer role. As ETM Course is an in-hospital trauma course, it is not designed to meet paramedic needs.

I’m not sure if I’m eligible to attend the course. Who can I ask?

ETM Course is targeted at Australian and New Zealand Senior Emergency Registrars and Consultants, however a wide range of specialities have attended and are welcome at the course, including:

Rural GP’s
Anaesthetic trainees
ICU trainees
Surgical trainees
Trauma Registrars (adult and paediatric)

Registrants must be PGY 2 or above with AT LEAST 6 months Emergency Department experience.

If you’re unsure of your suitability to attend the course, please contact admin@etmcourse.com for further advice.

Can I reserve a place on the course and ask my hospital to pay later?

Payment at the time of registration is required to secure your place on a course. Places can not be reserved pending payment.

If you would like to claim course costs (e.g. from your hospital department) we strongly recommend that you pay first and claim the expenses later.

When do I need to repeat the course to maintain currency?

Unlike other courses we do not mandate repetition to maintain “currency”. We see ETM as a steppingstone in your trauma education journey. We have had some doctors choose to repeat the course after 3-4 years and found it useful as the course content evolves over time.

How do I become an ETM Course Instructor?

The ETM Course New Instructor Pathway includes:

Potential instructor nominated by a course director following attendance at an ETM Course. (Attendance at an ETM Course is mandatory prior to becoming an ETM faculty member)
Potential instructor contacted by ETM to gauge interest in joining ETM Course Faculty
If instructor expresses interest, CV requested
If deemed suitable, potential instructor receives formal invitation to to join ETM Course Faculty
Participant attends ETM Course as an instructor candidate and mentored by experienced ETM Instructor during first 2 courses
Pending outcome of performance on 2 courses, instructor candidate formally joins ETM Course faculty

I'm breastfeeding, will there by anywhere to feed my baby during the course?

ETM will arrange a private space for breastfeeding mothers and their support persons throughout the course. Please contact our admin team at admin@etmcourse.com prior to the course, and we’ll liaise with venue staff to ensure a private room is made available.