FAQs

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Frequently Asked Questions

How do I register and pay for a course?

To register and pay for an ETM Advanced Course, users must book through the registration page through the website. Online payment by Visa, Mastercard American Express or PayPal is required to register and secure your place on an ETM course. In special circumstances, payment can be received by Bank Direct Deposit, cheque and/or bank cheque. To discuss these options, contact ETM on 03 8672 5945 or via email at admin@etmcourse.com.

How do I register for a course if I am in a country outside Australia

For security reasons, the ETM website has Geoblocking installed. If you would ike to register for a course and youre located outisde of Australia, please email us at Admin@etmcourse.com and we can assist with tiour registration

What will I receive when I register for a course?

Once you have successfully registered for a course, you will receive a tax/invoice and confirmation for payment via email.
You will receive an email from admin@etmcourse.com approximately two months prior to to the course. The email will include a link to all course preparation materials. Reminders willbe sent in the weeks leading up to the course.

Can I reserve my place on the course and pay later?

Payment at the time of registration is required to secure your place on a course. Places can not be reserved pending payment. If you would like to claim course costs (e.g. from your hospital department) we strongly recommend that you pay first and claim the expenses later.

Can I reserve a place on a course and ask my hospital to pay later?

Payment at the time of registration is required to secure your place on a course. Places can not be reserved pending payment.
If you would like to claim course costs (e.g. from your hospital department) we strongly recommend that you pay first and claim the expenses later.

Can I transfer from one course to another?

The ETM Course transfer policy is available in full here.

What happens if I cancel my place on the course?

The ETM Course cancellation policy is available in full here. (Link to terms and conditions)

When do I need to repeat the course to maintain currency?

Unlike other courses we do not mandate repetition to maintain “currency”. We see ETM as a steppingstone in your trauma education journey. We have had some doctors choose to repeat the course after 3-4 years and found it useful as the course content evolves over time.

How do I join the ETM faculty?

Potential instructors are nominated by faculty after attending an ETM Course. Nominated candidates are invited to submit a CV for review. If successful, they complete two courses as an instructor candidate under mentorship, after which they may be formally invited to join the ETM Course faculty based on their performance.

I'm breastfeeding, will there be anywhere to feed my baby during the course?

ETM will arrange a private space for breastfeeding mothers and their support persons throughout the course. Please contact our admin team at admin@etmcourse.com prior to the course, and we’ll liaise with venue staff to ensure a private room is made available.

I'm a medical student, can I attend the a course as an observer

Unfortunately we don't have the capacity to accept observers on courses. We are still inducting several new instructors per course, which means the course instructors, course directors and course co-ordinators are extremely busy and unable to provide enough supervision and time for observers.

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